Covid-19 Service Information and Updates



 

 

 

Bereavement Support / Helpline


Bereavement
- The Barnardos Bereavement Helpline is open Monday to Thursday 10am – 12.00pm on 01 4732110, click here for more information.

  • For further information and support on coping with bereavement please click here

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Domestic, Sexual & Gender Based Violence Services

Cork - Sexual Assault Treatment Unit (SATU). This is a service for anyone over the age of 14 years that has experienced sexual violence. SATU is open and still providing 24/7 service to anyone who may need assistance.  Please contact (021) 4926100.
 


Sexual Health Centre
(021) 4276676, click here for more information
 


Womens Aid - support for victims of domestic abuse and violence
CALL FREE: 1800 341 900 (24/7) or go to  www.womensaid.ie

 


Male Advice Line
- for men experiencing domestic abuse and violence
CALL FREE: 1800 816 588 or go to https://mensnetwork.ie/

 

Sexual Violence Helpline - For men and women experiencing sexual violence
CALL FREE: 1800 77 88 88 or go to https://www.rapecrisishelp.ie/
 


The Family Centre
 is the Child and Family Agency Child Sexual Abuse unit for counties Cork and Kerry. Click here for more information.


 

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Education Supports


Tusla Education Support Service
 (TESS)  has three strands namely the Statutory Educational Welfare Service (EWS) and the two school support services the Home School Community Liaison Scheme (HSCL) and the School Completion Programme (SCP). The three tess strands work together collaboratively with schools, families and other relevant services to achieve the best educational outcomes for children and young people. Click here for more information.
 



Cork Education and Training Board (ETB)
 provides supports and co-ordinates education, training and youth services in Cork. Cork ETB Head Office will be closed to the general public until further notice. This is being done as a precautionary measure to ensure the health and safety of all staff. Cork ETB will operate business as usual by phone and email.

  • CETB has developed a Beginners Guide to Digital Service Provision.This guide will aid connectivity and continuity of engagement, especially for those that may have limited resources. Click here to access guide.
  • If you would like to contact a member of the CETB services in your area click here for contact information




Cork North Lee Getting Back to Education Working Group
COVID19 has disrupted the lives of children and families in all areas of life including the ability to access education. TUSLA continues to support children and families during the COVID-19 pandemic with the impact that this has had on their lives. Tusla’s Prevention, Partnership and Family Support (PPFS) team in the North Lee area of Cork are working closely with all agencies involved in supporting children and families as schools re- open. Please click here to view the 'Getting back to Education during Covid-19' document created by the Working Group.

 


COVID-19 Resources for Schools and Parents

For more information and resources for schools and parents, please see gov.ie/backtoschool


 

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Family Resources / Supports


Barnardos National Support Service
You can make contact with this service by phoning 1800 910 123 between 10.00am and 2.00pm Monday to Friday or by emailing parentsupport@barnardos.ie, for more information click here.

 


COVID-19 Resources for Schools and Parents

For more information and resources for schools and parents, please see gov.ie/backtoschool

 

The Department of Children and Youth Affairs (DCYA)
The Parenting Unit of the DCYA have developed a document of online supports for children, young people and parents. It includes a wide range of online support information, including educational supports for students. Click here for more information.

  • The DCYA also developed a campaign to promote the importance of play and to provide play resources for families during this time. The campaign is supported by a web page on Gov.ie https://www.gov.ie/en/campaigns/lets-play-ireland/ and by the twitter hashtag #letsplayireland.The aim of the initiative is to highlight the importance of play for children, particularly in the challenging time and to provide information and resources for families to support their children’s play. Click here for more information.

     
  • Family Support Helplines
    • One Family Helpline: Separation/Lone Parents Lo-call  1890662212 or click here for more information.
    • Legal Aid Board Information Helpline: 1890 615200 or click here for more information from the Law Society.
    • Children’s Rights Alliance: Monday 10am -2pm and Wednesday 2pm -7pm. You can call us on 01 9020494 or email help@childrensrights.ie  
    • Treoir: Challenges for separated parents during the Corona virus. Contact 01 6700 120 or click here for more information.
       
  • Coronavirus Information for Children & Parents
    • The Ombudsman for Children’s Office has put together some information for children and young people to help them through this difficult time. Please click here for more information.
    • We would also encourage children, young people and adults in Ireland learn more about children’s rights. Click here for more information.
    • For Coronavirus information aimed at children please click here.
    • Click here to view a storyboard for younger children and click here to view a storyboard for older children
       
  • Protecting your Child from COVID-19
    COVID-19 can affect children as well as adults, but cases of coronavirus are much less common in children. Children generally get a milder infection than adults or older people. Often, they have no symptoms. Children have rarely been the person who brought coronavirus into a household when household spread has happened. They are less likely than adults to spread infection to other people. You can find out more about protecting your child from coronavirus here.

    For more information and resources for schools and parents, please see: www.gov.ie/backtoschool

    For more information on protecting your child from COVID-19, please see: www.gov.ie/adviceforparents


    The Department of Education and Skills have developed 'A Guide for Parents on supporting children and young people with daily routines while schools are closed'. Please click here to view the guide.

 

  • Keeping Childen Safe Online - for information and advice about keeping your children safe online please visit the following websites: 


https://www.webwise.ie/


https://cybersafeireland.org/

 

  • If you would like more information please take a look at 'A Parents Guide to Device Safety' created by Wicklow CYPSC. This booklet aims to provide a range of information on how to keep children safe online and how to protect their personal information from predators and hackers
     


The Genesis Programme
- "Supporting Parents and Families through the days and weeks ahead" click here for access to their resources.
 


Tusla has developed guides to help children and parents cope during Covid-19 restrictions:
 

  • 'Parenting through COVID19'. It includes some helpful hints to keep home life happy. Click here to view the guide.
  • 'Helping Children Cope During the COVID-19 Restrictions' - click here to view the guide.

 



Cork North Lee Getting Back to Education Working Group

COVID19 has disrupted the lives of children and families in all areas of life including the ability to access education. TUSLA continues to support children and families during the COVID-19 pandemic with the impact that this has had on their lives. Tusla’s Prevention, Partnership and Family Support (PPFS) team in the North Lee area of Cork are working closely with all agencies involved in supporting children and families as schools re- open. Please click here to view the 'Getting back to Education during Covid-19' document created by the Working Group.


 


Children with a Disability - The HSE have developed a Covid-19 guidance document for children with a disability. Click here to view the document. This is a social story to prepare children with a disability for testing and contains a stepped out process for desensitisation which include 7 steps and suggests practicing 2 steps a day until (and if) the person with a disability will tolerate all 9 steps.

 

Parenting Support.ie  - This campaign came about as a direct result of the findings of the parenting research that was commissioned by Kildare CYPSC and Kildare Parenting Forum. Children’s mental health is directly related to their parent's well being, so a happy content parent leads to an increased likelihood of a happy content child. So we decided to promote parents’ well being and to try to combat feelings of doubt through positive messaging. If we can improve how parents are feeling, this will have a natural knock on to their children. Please have a look at www.facebook.com/parentingsupport for more information or watch the 'Be Informed' Video on  https://youtu.be/rSN3H-TRAgA
 

Family Carers Ireland - offering family carers free counselling sessions.
Family carers sometimes have difficulty coping with their emotional well-being and their mental health and are more likely to struggle with stress, anxiety and depression than the general population. Family Carers Ireland offer help to family carers, as they believe no one should have to care alone. They have developed a free, short-term online and phone counselling service for family carers and will connect carers with a qualified counsellor from a panel of approved professionals.
The service can be accessed through the website here or through the National Freephone Careline on 1800 24 07 24.
 

  • New Emergency Card Scheme for Family Carers
    Family Carers Ireland (FCI), in partnership with An Garda Siochana, the National Ambulance Service Community First Responder Schemes, The Irish Red Cross and The Order of Malta has developed a new Emergency Card Scheme for family carers.  If a family carer is involved in an accident, has an unplanned hospital admission or is suddenly taken ill, there is a risk that the person who needs their care and support could be left at home alone and uncared for. The Emergency Card Scheme (free to family carers with access to a 24/7 emergency helpline) is intended to give peace of mind to family carers as well as ensuring that the person they care for remains safe in such emergencies. It involves completion of an Emergency Care plan by the family carer including nominating two people (family members/friends) to take over their caring role in such an emergency and the issuing by FCI of an Emergency Card to family carers who sign up to the scheme. Where a family carer cannot nominate two people or where their nominated person cannot be reached in the event of an emergency then FCI will link with other agencies/service providers and/or emergency services to ensure a care plan is put in place for the cared for person.

    To download the Emergency Care Plan please click on the following link: https://familycarers.ie/media/1986/family-carers-ireland-emergency-plan.pdf  or for more details on the scheme please go to www.familycarers.ie or call Family Carer’s Ireland Freephone Careline 1800 24 07 24.

 


The current coronavirus outbreak has been particularly difficult for people living with dementia, their family and friends.  Many have been staying at home to minimise the risk of contracting COVID-19. To protect people with dementia from COVID-19, some services had to be changed, and they may also have been missing important social connections and activities crucial for wellbeing.

On September 30th from 12.30-1.30pm the first Virtual Champion’s Café will take place:

  • Hear people with dementia and community champions talk about their experience with dementia;
  • Find out the actions we can all take to support a person with dementia in communities, also now during COVID – 19; and
  • Get advice from a health care professional on how we can all prepare ourselves for the colder months and stay well.

Places are limited and the deadline for making a booking is September 23rd through this link.

 

Ageing Voices Survey
Sing Ireland, the national group singing support agency, and Creative Aging International have come together to produce resources and best practice training programmes for musicians, carers and health care teams working with older people. To assist with on-going planning, they are inviting people to complete a survey accessible here about what type of tools or training might help. The survey can be completed before September 17th.


 

Top Tips for Managing Asthma
Please click here for top tips on Managing Asthma

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HSE Covid-19 Information / Support

 

  • Living with COVID 6 August 2020 Campaign Information Pack
    The HSE have launched the refreshed Living with COVID campaign starting from Thursday 6 August, including:
    • Out-of-home advertising in urban areas, and in commuter locations and retail locations.
    • Radio on all stations in Ireland and on Spotify.
    • Social media posts on all HSE accounts and platforms. 
    • Television and on video on demand players online will be live later in August.
      Please click here for more information.

       
  • For Public Health Advice Information for people who have just arrived in Ireland please click here. This booklet is also available in Slovak, Czech and Romanian available here, with further translations available soon. Further multi-lingual resources and materials are available here.
     
  • HSE Cork/Kerry Numbers - Help at your fingertips during Covid-19 - To view the COVID-19 support information poster please click here 

     
  • HSE 'Happy Talk' and UCC - Language Packs - In response to the current situation The Happy Talk Team have teamed up with UCC Speech and Language Therapy Department to develop and share some language resource packs with you all. These packs will contain games and activities to promote language, early literacy and learning. They are full of fun and easy to follow activities.
    • For the Happy Talk Monster Pack (4-8 Years) click here.
    • For the Happy Talk Insect Pack (4-8 Years) click here.
    • For the Happy Talk Springtime Pack (4-8 Years) click here.
    • For the Happy Talk Summertime Pack (4 - 8 Years) click here.
    • For the Happy Talk I'm a Librarian (4 - 8 years) click here.
    • For the Happy Talk Clowning Around Pack (4 - 8 years) click here.
    • For the Happy Talk Out and About Pack (4 – 8 Years) click here.
    • For the Happy Talk Getting Ready for Change Pack click here.
    • For more information and ideas please follow The Happy Talk Team on the Happy Talk Facebook page.
       
  • HSE COVID-19 Translated Resources - click here to view information about coronavirus (COVID-19) in various languages.
     

  • HSE  Psychology - COVID-19 Time Capsule Workbook developed by South Lee Psychology. Universal approach. Click here

    A creative record of COVID-19, which encourages children to write, draw, paint, video and collect items that will be a record of this special time in their lives. The original character ‘Suds the Bubble’ guides them throughout this process. Children have experienced significant changes and lost some control in their lives. One of the things they can control is washing their hands to limit the spread of the virus, so Mr Suds reminds them to do that while they are working on their own creative record of Covid-19 time.
     

  • HSE Resource Packs
    • Accessible National Supports for Mental Health - click here for more information.
    • Reliable Information Sources - click here for more information.
    • Free things to do from home - click here for more information.
    • Stress Control Online - ‘Stress Control’ is a six-session cognitive-behavioural therapy class used extensively in community-settings by the NHS (UK) and HSE (Ireland) and across the world. Click here for more information. View Stress Control Dates for May 2020 here.
    • Your Mental Health - click here for more information.

       
  • Using the Health Service during COVID-19
    Our health service is open for urgent care, and we have taken extra precautions to ensure patients are safe. We have a national and regional radio ad about using GP and Emergency services, and the National Cancer Control Programme shared two new videos about people who may have cancer signs, and people who are attending for cancer treatment. Click here to view these videos.
     
  • For the most up to date information and advice on Coronavirus, please go to: https://www2.hse.ie/coronavirus/ and https://www.hpsc.ie/a-z/respiratory/coronavirus/novelcoronavirus/
     
  • For information on face coverings for public use, please see: https://www2.hse.ie/conditions/coronavirus/face-masks-disposable-gloves.html
     
  • For Personal Protective Equipment (PPE) guidance please see: https://www.hpsc.ie/a-z/respiratory/coronavirus/novelcoronavirus/guidance/infectionpreventionandcontrolguidance/ppe/

 

  • Escape Your Chair Campaign
    The Irish Heart Foundation’s Escape Your Chair Heart Month campaign supported by HSE Health & Wellbeing is calling on the nation to Escape Your Chair by moving for a minute each hour during the day. A survey conducted by Ipsos MRBI in early August found that more than half of all Irish workers are now working from home, with 53% of them sitting down for longer than when they commuted to work. While one in four are remaining sedentary for at least three hours longer than when they commuted to work.  The evidence shows that being sedentary for long periods of time increases your risk of developing heart disease.

    For more information about the campaign visit: www.EscapeYourChair.ie and for tips about maintaining a healthy heart while working from home go to: https://bit.ly/2EV70MW

 

 

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Mental Health Support / Information

Jigsaw Cork  Youth Mental Health for more information click here The Jigsaw Support Line is now up and running on freefone 1800 JIGSAW (544 729). This new initiative, developed as part of our Covid – 19 response, aims to provide free, relevant and accessible mental health support, education, advice and guidance to young people aged 12 to 25 years old, and/or their parents/concerned others who are resident in the Republic of Ireland.

            Our contact details and opening hours:

  • 1800 JIGSAW (544729)   Opening hours: Monday to Friday 1pm- 5pm.
  • SMS: 086 180 3880.        Opening hours: Monday to Friday 9am to 5pm.
  • Email:  help@jigsaw.ie     Opening hours: Monday to Friday 9am to 5pm
  • And for:
  • Online Service - live group chats click here.
  • Online Service - anonymous email service click here.
     


The Social and Health Education Project (SHEP) Coiscéim Counselling Programme 
offer a free and confidential 'Support Line' Service. Click here for more information or contact:

  • Tel: Coiscéim 087 7998602
  • Tel: SHEP  087-1719724
  • SHEP Coiscéim CAIRDE Counselling - provides a helpline to people living in Direct Provision Centres Tel: 087 3370542
     


Cork Kerry Community Healthcare
are providing a free, confidential, individual phone support service. You will have a professionally trained psychologist, counsellor or psychotherapist available to call you back at a time that suits you.



The HSE in association with Cork/Kerry Community Healthcare have developed a resource called 'Looking After Your Mental Health While Social Distancing'. Click here to view the document.


 
Stress Control is a six-session cognitive-behavioural therapy class used extensively in community-settings by the NHS (UK) and HSE (Ireland) and across the world. You can find out more here: http://www.youtube.com/watch?v=TjUJQqRfZgE or click here for more information. You can view the Stress Control dates for May 2020 here.
 
 
Family Carers Ireland - offering family carers free counselling sessions.
Family carers sometimes have difficulty coping with their emotional well-being and their mental health and are more likely to struggle with stress, anxiety and depression than the general population. Family Carers Ireland offer help to family carers, as they believe no one should have to care alone. They have developed a free, short-term online and phone counselling service for family carers and will connect carers with a qualified counsellor from a panel of approved professionals.
The service can be accessed through the website here or through the National Freephone Careline on 1800 24 07 24.
 


#In this Together Wellbeing Campaign - Here you will find lots of advice and tips on how you can look after your mental wellbeing, stay active and stay connected. In This Together draws together a huge range of activities that you can pursue in your home or your locality, by yourself or with family members or with friends online. There are ideas and activities for people of all ages.
 
 
 
 
 

Migrant Support / Information
 

The Cork Migrant Centre, in collaboration with Cork City Partnership and Welcome English and with the support of Cork City of Sanctuary Movement are hosting a Connect Call Service for those living in direct provision accommodation or who have been moved from DP into self-isolation facilities, and to migrants living in the community under lockdown. To contact the Cork Migrant Centre call 086 824 6087 or click here for more information.

  • Migrant Family Support Services, 087 1359896, click here for more information.
     
  • For Public Health Advice Information for people who have just arrived in Ireland please click here. This booklet is also available in Slovak, Czech and Romanian available here, with further translations available soon. Further multi-lingual resources and materials are available here.

 


CMC Youth Initiative Against Racism
The CMC Youth Initiative Against Racism Webinar was held on the 18th June. Over 500 members registered for a webinar set up by The Cork Migrant Centre(CMC) Youth Against Racism Initiative in Collaboration with the Cork Children and Young People’s Service Committee (CYPSC). The event empowered young people to speak about their experiences of racism, allowed them to call on those in power to make changes, and encouraged them to hope for “true change”.

 

  • To read more on the CMC Youth Initiative Against Racism please click on the following links
  • If you would like additional information click here to view some resources to start (or continue!) your antiracism education.

For more information on how you can get involved and make a difference please contact:
CMCYIAR Youth Initiative Against Racism
Email: youthagainstracismcork@gmail.com

or

Cork CYPSC Coordinator Tracey Holt
Email: tracey.holt@tusla.ie  
Tel: 087 6287944

 

 

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Support for Children & Young People

Cloyne Diocesan Youth Services (CDYS) 086 8031200, http://www.cdys.ie click here for more information.



Youth Work Ireland (Includes, Drug & Alcohol Services, A.A. & N.A. Support and the UP Cork LGBT Youth Project). Click here for more information.


ISPCC Cork for queries about referring a child or young person to the Resilience Support Service please contact amy.buckley@ispcc.ie  or sinead.mckee@ispcc.ie or check www.ispcc.ie
 

Childline phone,text and online service is continuing as normal: online www.childline.ie  phone 1800 66 66 66 or text 50101. The online support line continues to be available to parents who need support between 9am and 1pm each day Monday - Friday call 01 6767960 or check www.ispcc.ie  for the number as it changes daily.
 

Acitvities for Children

  • Ana Gomez book, click here to view.
  • Engineering & Science Activities - for children aged 7+. Click here to view.
  • Activities Pack developed by Tusla for children, click here to view.
  • Imagine Nation - An Post, in partnership with Children’s Books Ireland launched the #ImagineNation campaign which brings together leading Irish children’s authors and illustrators to create a free 24-page #ImagineNation playbook available for children from all over Ireland to enjoy. Click here for more information.
     

Cork Sports Partnership - the CSP team has been working to create and develop a resource to support people of all ages and abilities to keep active during this uncertain time.

  • The CSP team have created a 'Keep Cork Active' booklet which can be viewed here. For ease of navigation, the booklet has been divided into 6 colour-coded sections. Each section contains links to websites, videos and downloadable documents for use by all the family at any convenient time
  • To visit the Keep Cork Active website - www.activecork.ie   

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Support for Older People


Cork City Partnership - Friendly Call Service

 



The current coronavirus outbreak has been particularly difficult for people living with dementia, their family and friends.  Many have been staying at home to minimise the risk of contracting COVID-19. To protect people with dementia from COVID-19, some services had to be changed, and they may also have been missing important social connections and activities crucial for wellbeing.

On September 30th from 12.30-1.30pm the first Virtual Champion’s Café will take place:

  • Hear people with dementia and community champions talk about their experience with dementia;
  • Find out the actions we can all take to support a person with dementia in communities, also now during COVID – 19; and
  • Get advice from a health care professional on how we can all prepare ourselves for the colder months and stay well.

Places are limited and the deadline for making a booking is September 23rd through this link.

 

Ageing Voices Survey
Sing Ireland, the national group singing support agency, and Creative Aging International have come together to produce resources and best practice training programmes for musicians, carers and health care teams working with older people. To assist with on-going planning, they are inviting people to complete a survey accessible here about what type of tools or training might help. The survey can be completed before September 17th.
 

 

 
 


Support for Staff

  • Click here to view the Wellbeing Self Care Resource for Frontline Staff.
 
  • Escape Your Chair Campaign
    The Irish Heart Foundation’s Escape Your Chair Heart Month campaign supported by HSE Health & Wellbeing is calling on the nation to Escape Your Chair by moving for a minute each hour during the day. A survey conducted by Ipsos MRBI in early August found that more than half of all Irish workers are now working from home, with 53% of them sitting down for longer than when they commuted to work. While one in four are remaining sedentary for at least three hours longer than when they commuted to work.  The evidence shows that being sedentary for long periods of time increases your risk of developing heart disease.

    For more information about the campaign visit: www.EscapeYourChair.ie and for tips about maintaining a healthy heart while working from home go to: https://bit.ly/2EV70MW
 
 
 
 

Traveller & Roma Information & Supports


Roma Helpline
number is 087 1264606 and information can be accessed in Romanian and Romanes at this number, click here for more information.


                            COVID-19 Video for Members of the Roma Community
                            A new video has been made for members of the Roma Community explaining what to do if travelling into
                            Ireland from another country. Click here to view the video.

 


Traveller
Helpline number is 083 1006300, click here for more information

 


Cork Traveller Visibility Group (TVG) is a community development organisation which works to support Travellers in their day to day lives so they can participate in Irish society as equals. They are a Cork city based organisation but also work in partnership with other Traveller projects regionally and nationally as a member of the Irish Traveller Movement. Click here for more information.

Cork TVG Offices are open Monday to Friday from 9:30am to 5pm.



Top Tips for Managing Asthma
Please click here for top tips on Managing Asthma

Vă rugăm să faceți clic aici pentru cele mai bune sfaturi despre administrarea astmului




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Tusla (Child Protection & Family Support)


Tusla has developed guides to help children and parents cope during Covid-19 restrictions:
 

  • 'Parenting through COVID19'. It includes some helpful hints to keep home life happy. Click here to view the guide.
  • 'Helping Children Cope During the COVID-19 Restrictions' - click here to view the guide.

     

Tusla Child and Family Support Networks -  Local CFSNs  consist of all services that play a role in the lives of children and families in a given area. CFSNs work effectively in partnership with families to ensure that all families in their locality receive easily accessible support, appropriate to meet their identified needs.

           Contact details for the Senior Child and Family Support Network Coordinators: click here

 

 

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Youth Services


Cloyne Diocesan Youth Services (CDYS) 086 8031200, http://www.cdys.ie  click here for more information.

 


Youth Work Ireland (Includes, Drug & Alcohol Services, A.A. & N.A. Support and the UP Cork LGBT Youth Project). Click here for more information.
 

Jigsaw Cork Youth Mental Health for more information click here. The Jigsaw Support Line is now up and running on freefone 1800 JIGSAW (544 729). This new initiative, developed as part of our Covid – 19 response, aims to provide free, relevant and accessible mental health support, education, advice and guidance to young people aged 12 to 25 years old, and/or their parents/concerned others who are resident in the Republic of Ireland.

            Our contact details and opening hours:

  • 1800 JIGSAW (544729)   Opening hours: Monday to Friday 1pm- 5pm.
  • SMS: 086 180 3880.        Opening hours: Monday to Friday 9am to 5pm.
  • Email:  help@jigsaw.ie     Opening hours: Monday to Friday 9am to 5pm
    And for:
  • Online Service - live group chats click here.
  • Online Service - anonymous email service click here.



Cork Education and Training Board (ETB) provides supports and co-ordinates education, training and youth services in Cork. Cork ETB Head Office will be closed to the general public until further notice. This is being done as a precautionary measure to ensure the health and safety of all staff. Cork ETB will operate business as usual by phone and email.

  • Cork Education and Training Board (ETB) has developed a Beginners Guide to Digital Service Provision.This guide will aid connectivity and continuity of engagement, especially for those that may have limited resources. Click here to access guide.
  • If you would like to contact a member of the CETB services in your area click here for contact information

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