Bereavement support available for Ukrainian families in Ireland
Three Circles of Support
National Helpline . Click here for Barnardos Childrens Bereavement Service (BCBS)Overview A4.
Click here for Barnardos Childrens Bereavement Service Helpline
Click here for Barnardos Childrens Bereavement Service Therapeutic Suport
Click here for Barnardos Childrens Bereavement Service Mind the Gap (6-18 years)
Young Children(0 - 6 years) Grieve too. Click here
National Helpline for Ukrainians living in Ireland
A national helpline has been launched for Ukrainians living in Ireland who are experiencing distress or difficulties due the impact of the war. The helpline is available 9am-11am and 3pm-6pm on Mondays, Tuesdays and Wednesdays on 0818 452178.
There will be Ukrainian and Russian speaking psychologists operating this line (on a voluntary basis)
HSE About the Irish Health System
A guide for refugees and other migrants
The guide is in three parts;
Part 1 gives information on how to access different types of health care, the services that are free and how the GP, Pharmacy and hospital systems work.
Part 2 gives information about specialist services (dental treatments, eye tests, hearing aids, vaccinations) and some of the staff you may meet in the health system.
Part 3 advises what to do in an emergency.
Available in: English, English/Irish English/Albanian, English/Arabic, English/Bulgarian, English/Chinese, English/Czech, English/Farsi,
English/French, English/Georgian, English/Kurdish, English/Lithuanian, English/Pashto, English/Polish, English/Portuguese,
English/Romanian, English/Russian, English/Slovak, English/Somali, English/Spanish, English/Ukrainian, English/Urdu.
Below is a poster with QR codes, these are codes that can be scanned by a smart phone, which bring you to the booklet 'About the Irish Health Service'. There are 21 QR codes on the poster, one for each language.
About the Irish Health Service PRINT poster with QR codes in 21 languages
About the Irish Health Service WEB poster with QR codes in 21 languages
Ruhama Services Info in Russian & Ukrainian
Click here for poster in English Cleck here for poster in Ukrainian Click here for poster in Russian
Ruhama offers support to Ukrainian woman who at risk of trafficking for sexual exploitation .This includes the exchange of sex for money for accommodation, goods, etc. Ruhama provide a wide range of holistic supports including trauma therapy, bridge to work, casework, education and development, etc. We are ready to extend similar support to Ukrainian refugees if they need it.
Ruhama is fully supported by the Department of Justice.
Giving families affected by trauma the power to thrive in difficult times.
- When children feel safe, they thrive.
- There's a lot happened recently that has left us feeling less safe.
- How can parents help their children feel safe and thrive in a world that feels so scary?
- Nadiya is the Ukrainian word for hope. It's also the name of the main character in a new app we've created to help families like yours. It's a sanctuary where parents and carers of children who have experienced trauma can find well designed, fun, and easy to use resources to help them guide their children through life’s biggest challenges.
- In just 14 days, you and your child can learn:
- How to find calm in the middle of a storm.
- How to be kinder to yourselves, and to others.
- How to have difficult conversations.
- How to find hope when things begin to feel hopeless.
- Nadiya is completely free to use.
Following a communication on the HSE Winter vaccine campaign sent to Community Response Forums in October. The HSE have developed a poster and keeping well in Winter information, for Beneficiaries of Temporary Protection living in congregated settings.
As you know there has been a very significant increase in the usual winter viral infections. This includes an increase in flu, Respiratory Syncytial Virus (RSV) and Covid-19. As the flu season ends in May, there is still an opportunity to share information on keeping well over the colder months.
To highlight this information, a poster with key messages and QR Code directing people to the www.hse.ie/ukraine is available in UKR and RUS, links for both print and web posters below. (ENG poster below text is same as UKR/RUS except for QR code) All posters are available on a new HPSC section of their website Public Health Resources for Migrants (please scroll down to the bottom of web page).
Winter message poster [English] (PRINT VERSION)
Winter message poster [English] (WEB VERSION)
Winter message poster [Ukrainian] (PRINT VERSION)
Winter message poster [Ukrainian] (WEB VERSION)
Winter message poster [Russian] (PRINT VERSION)
Winter message poster [Russian] (WEB VERSION)
Please Click here
for Information from the Intercultural Platform that lists all the Conversation English Classes across Donegal at Present
Video on Self Care for Professionals and Volunteers with Dr Jennifer Hayes : now available!
Waterford and Wexford CYPSC’s have engaged Dr. Jennifer Hayes to develop a video on “Self Care for Professionals and Volunteers”. In this video, Dr. Jennifer gives practical advice on how to look after yourself when you are in a caring role with others.
Dr Jennifer is a qualified clinical psychologist and counselling psychologist with 20 years experience supporting children, adults and families. She works for the HSE supporting refugees who have survived war. She also has a small private practice where she focuses on training and consultation. She led her HSE team to winning the inaugural HMI Award in 2013 and was also recipient of the Therese Brady medal for clinical sensitivity in her research.
She has accompanied the Department of Justice on UN selection missions to Lebanon, Greece and Jordan. She provided the psychological input to Midleton Senior Hurling Team helping them become County Champions in 2021. More recently she provided the psychological input to Fr. O' Neills supporting them to claim the Cork Premier A Championship title 2022. She loves hurling, being in nature and going for trail runs. She can be contacted on LinkedIn or by email at Drhayesjm@gmail.com
Information on assisting Ukrainians with private accommodation is available at the Irish Red Cross register of pledges
or call 01642 4600.
All commercial offers of accommodation must now go through a Departmental online application portal at
Short guide for parents - newly arrived to Ireland
Please click here for your pdf to download
Please Click here for Ukrainian Version
Partner Pack of Ukrainian Education Supports
Please see recent Partner Pack that has been developed for Ukraine Supports.
Click here for your .pdf
A BROCHURE HAS BEEN PREPARED ON HOW TO GET UKRAINIAN EDUCATION FOR CHILDREN WHO ARE TEMPORARILY STAYING ABROAD
Please click here to view
Absence protocols from Department of Children, Equality, Disability, Integration & Youth (DCEDIY)
Absence Protocol Poster English , Ukrainian & Russian . Click here
Absence Protocol Leaflet English , Ukrainian & Russian . Click here
Absence Protocol .pdf Click here
Absence Protocol Explanation for Accommodation providers . Click here
The Open Community - Swift Integration App
SWIFT Integration is a multilingual mobile app that provides clear and concise information and supports that aim to enhance integration outcomes of those settling in Ireland.
Please Click here for website
Sesame Street in Communities . Click here for resources for those displaced . In Ukrainian .
Leaflets issued via the Dept of the Taoisigh Senior Officials Group for display in premises where services are being offered to people from Ukraine.
Please click here for your .pdf English
Please click here for your .pdf Ukrainian
Please click here for your .pdf Russian
Information from Department of Social Protection regarding financial supports for Ukrainian minors arriving in Ireland
Please click here for your .pdf
Meitheal Young Person and Parent Leaflets, along with the Parenting 24Seven Leaflets are now available in Ukrainian and Russian on the Tusla Ukraine Response Webpage:
HSE Announces New Training - Understanding Trauma
Understanding trauma and supporting the needs of people fleeing war or persecution
HSE Cork Kerry Community Healthcare in conjunction with the HSE National Social Inclusion Office and HSE Mental Health delivered this free on-line training on:
Friday 8th April 2022 10 am – 12.30 pm
The training was recorded and will be made available until September 2022
Please also find a directory of resources here
Please see below information on new on-line resources available in relation to Children First
The Children First Information and Advice Service (CFIAS) has developed several new on-line resources.
Through its work with staff in Tusla and external services, the CFIAS identified areas which would benefit from additional information content. The CFIAS has now launched three short (less than 5 minutes) explainer videos, and a new self-directed mandated person eLearning module (approximate 1 hour).
The explainer videos are:
The CFIAS also recently launched a new self-directed eLearning for persons
mandated under the Children First Act 2015. The Mandated Persons Roles
and Responsibilities eLearning module builds on Tusla’s An Introduction to
Children First eLearning. The Mandated Person eLearning programme will
help mandated persons to: understand their legal responsibilities; be aware of
the definitions and thresholds for mandated and non-mandated reports; know
how to make a report to Tusla; understand mandated assisting; and understand
their role to liaise and communicate with Tusla. Participants who successfully
complete the eLearning can access a certificate of completion.
The Explainer videos are available on the Tusla website and Tusla YouTube channel.
The Mandated Persons eLearning module can be accessed through the Tusla website.
Along with the An Introduction to Children First eLearning, these are all great resources
for organisations and individuals to help them better understand key concepts and
responsibilities related to child safeguarding.
Donegal Ukrainian Family Support Hub Resource-
Assisting - Signposting - Support
For your pdf please click here and here
Department of Social Protection supports for those arriving from Ukraine under the EU Temporary Protection Directive Update as at: 26th May 2022
Click Here to view
HSE Website Information
For your information, please see below update on content and developments for the www.hse.ie/ukraine website.
Since 9th March there has been over 11,000 page views, with the average time on the page over one minute.
Latest updates to the page include how to apply for a medical card, together with a shortened, bi-lingual version of the medical card form specifically for Ukrainian nationals is live with links below.
2000 printed medical card forms will be delivered to Dublin airport early next week.
More COVID-19 vaccine information leaflets have been translated into Ukrainian and are available here.
New paid search and social media campaigns to bring Ukrainian nationals in Ireland to the hse.ie/Ukraine page are both going live.
COVID-19 Vaccine information in Ukrainian
Additional COVID-19 vaccine resources have been translated into Ukrainian
Information and aftercare advice about Covid-19 vaccine for parents of children aged 12-15 (Pfizer/BioNTech, Comirnaty)
Information leaflet about the COVID-19 vaccine (Moderna)
Information advice about COVID-19 vaccine (Novavax, Nuvaxovid)
Covid-19 vaccine general poster (PDF, 196 KB, 1 page)
Medical card information and bi-lingual forms in Ukrainian and Russian languages
Applying for a medical card in Ukrainian
Applying for a medical card in Russian
Ukrainian / English Medical Card Form https://www2.hse.ie/services/healthcare-in-ireland/medical-card-form_mc1-u-form_ukrainian.pdf
Russian / English Medical Card Form -https://www2.hse.ie/services/healthcare-in-ireland/medical-card-form_mc1-u-form_russian.pdf
What’s happening next
New content coming to hse.ie/Ukraine includes:
·COVID-19 public health messages and vaccine information;
·‘Getting healthcare in Ireland including what to do if you are ill and vaccinations’ content;
·‘Stop the spread of COVID-19’ poster for accommodation centres;
·COVID-19 vaccine for children aged 5 to 11 & COVID-19 vaccine (Pfizer) leaflets in Ukrainian;
·English – Ukrainian phrasebook for medical emergencies; and
·HSE staff newsletter update submitted and scheduled for 29th March 2022.
Self registration for Vaccination Click Here
Information Pack for Families from Ukraine HSE Disability Services 25.05.2022
Ukrainian Language guide to Education in Donegal - Early Years to University
Provision of transport for families from Ukrainian - Local Link
Ukraine Cultural Competency Guide 29.04.2022
Click here for Information
11th April 2022
Medical Card Form Ukrainian
Medical Card Form Russian
HSE Guide to Services English / Ukrainian
Medical Card Application Form Ukrainian
Find Support Poster
1 April 2022
Free HSE training: Understanding trauma and supporting the needs of people fleeing war and /or persecution
Who is this training for?
Anyone working with or supporting children, adults or families who have fled war and / or persecution, including those providing support to people who have arrived in Ireland from Ukraine and all other people seeking International Protection here in Ireland. It is suitable for people working in statutory and non-statutory organisations such as the HSE, Child and Family Agency, Department of Education and Science, Department of Social Protection, Department of Justice, NGO’s and community support services.
What are the learning goals?
Participants will leave with an awareness / basic understanding of the following:
· War trauma and Post Traumatic Stress Disorder (PTSD)
· The psychosocial needs of people who have fled war and are adjusting to a new life in Ireland
Understanding the barriers that interfere with people accessing and benefitting from supports
· Helpful do’s and don’ts when working with people who have survived war trauma
· When and where to get help for trauma / PTSD
Understanding the importance of minding your own psychological wellbeing when helping others
Dr. Jennifer Hayes is Principal Psychology Manager for Social Inclusion in Cork Kerry Community Healthcare. She is a qualified clinical psychologist and a counselling psychologist and has supported children, adults and families across multiple services in the HSE for almost 20 years. Over the last number of years she has worked extensively with Syrian and Iraqi war survivors living in Ireland as part of the Resettlement Project. Her area of clinical expertise is trauma, PTSD and supporting people who have fled war and persecution are resettling in Ireland.
For Leaflet and registration details Click Here
1 April 2022
'You and Me, Let's Talk', Useful phrases for early years settings
Supporting Newly Arrived Children from the Ukraine
The pages are now being translated into Russian and Ukrainian and there will shortly be holding text stating this on the landing page.
The URLs are also available in both languages:
Frequently Asked Questions for Displaced persons from Ukraine
Rapid Responses to Trauma for Refugee Care
Not Reliving- But Living, Psychological First Aid for Refugee Care
Helpful Do's and Don't's, from the Psycholoical society of Ireland
For full presentation Please click here
National Education Psychological Services
NEPS is leading on the provision of a psycho-social response to supporting the wellbeing of children and young people arriving from Ukraine in our schools, and using a Psychological First Aid approach. The approach adopted is in line with evidence-based principles known to help people regain a sense of normalcy and wellbeing in the aftermath of emergencies/traumatic events.
NEPs has published:
- NEPS has released wellbeing guidance for Ukrainian parents/carers which is translated into Russian and Ukrainian. This may be very useful for newly arrived families Click Here
- Guidance on supporting all children who may be experiencing distress in relation to current events – Supporting Children and Young People in a time of war. See here and here
- Guidance for primary and post-primary schools in relation to supporting the wellbeing of Ukrainian children/young people at this time. Here and here
Advice to Ukrainian parents will be available on the gov.ie wellbeing site in the coming days and translated into Russian and Ukrainian.
All advice has been shared with schools.
NEPS are delivering a series of webinars in collaboration with Education Support Centres of Ireland (ESCI), to further support schools on the following dates:
· Thursday 31st March at 4.00 – 4.45 pm Primary
· Thursday 31st March at 7.00 – 7.45 pm Post Primary
The webinars will provide practical strategies to welcome children and young people from Ukraine to our schools, to support them to develop friendships, to assist with addressing their language related needs and to promote their resilience and recovery. NEPS is running these webinars in collaboration with Education Support Centres Ireland (ESCI). The webinars are suitable for all school staff and will be repeated on the:
· 5th April 5.00 – 4.45 pm Post Primary
· 5th April 7.00 – 7.45 Primary
Guide to enrolling children in School
Guide to enrolling Children in School
English language version Click here
Ukrianian language version Click here
Become a school of Sanctuary
Slides: Responding to Ukraine crisis 14mar HSTA (003).pptx.pdf - Google Drive
Other useful resources are available here: https://schools-ireland.cityofsanctuary.org/become-a-school-of-sanctuary
Police Service of Ireland / An Gardai Siochana/ Gardai
Information on our Police Service
English language Click Here
Ukrainian language Russian language Click Here
Talking to Children about War and Conflict
Click here for information
Information Coffee Morning Donegal Youth Service April 7th 2022
Click Here for Information